CAVIAR online shop located on the domain name caviar.global, CAVIAR GLOBAL TRADING LLC, hereinafter referred to as “Seller”, publish the Public Offer about the sale of Goods in a remote way.
1. DEFINITION OF TERMS
1.1. Public offer (hereinafter referred to as the “Offer”) is a public proposal of the Seller addressed to an indefinite scope of persons, to sign a sales agreement in a remote way with the Seller (hereinafter referred to as the “Agreement”) under the terms specified in this Offer, including all Annexes.
1.2. “Seller’s Website or Online Shop” is a complex of electronic documents available for viewing by Customers on the Internet at the address caviar.global, where the Seller’s goods are placed (hereinafter referred to as the Goods).
1.3. “Order” – the actions of a Customer performed by them using the Seller’s Website with a purpose to purchase certain positions from the assortment list of Goods offered for sale on the website of the online shop or via an Operator, which lie in the transfer of a message about the intention to purchase Goods to the Seller.
1.4. “Individual order of Goods” – the actions of a Customer performed by them using the Seller’s Website with a purpose to purchase Goods made according to an individual order (a designer’s solution), according to the pre-order coordinated with the Customer, a sketch presented on the Seller’s website or via an Operator. All devices with designer overlays, design elements, engravings are an Individual order.
1.5. “Pre-Order” – the actions of a Customer performed by them using the Seller’s Website or via an Operator with a purpose to express the Customer’s intention to purchase some Goods in the nearest future, which are now getting ready for production or sale. A Pre-Order can also be a Individual Order.
1.6. “Order with a gift from the Seller” – the actions of a Customer performed by them using the Seller’s Website with the purpose to purchase certain positions from the assortment list of Goods offered for sale on the website of the online shop or via an Operator, which lie in the transfer of a message about the intention to purchase Goods to the Seller. The set, color, model, and other technical characteristics of the Goods 2 are determined by the Seller without the coordination with the Customer. At that, the sale of the Goods 1 and 2 is carried out in a set only, without the possibility to purchase each Goods separately.
1.7. “Customer” – an individual or a legal entity that signed the Agreement with the Seller under the terms specified in the Offer.
1.8. “Order Form” – the information sent by the Seller to the Customer, which contains the following data: the name of Goods, about which the Seller and the Customer signed the Agreement, the number of Goods, the cost per Goods’ item, the total cost of the Order, the shipping terms, the shipping period, the payment terms, the date of the Order, the Goods’ pre-sketch form, and other information at the Seller’s discretion.
Other terms used in this Offer shall be defined in accordance with the norms of the current legislation of the U.A.E. and good business practices. The above terms in singular also refer to terms and definitions in plural and vice versa.
2. SUBJECT OF THE AGREEMENT
2.1. The Seller undertakes to sell and the Customer undertakes to accept and pay for the Goods at the prices specified in the description of Goods on the relevant page of the Seller’s Website, or in the way agreed by the Parties by ordering Goods via an Operator under the terms of this Offer, the current version of which is published on the Seller’s Website.
3. GENERAL PROVISIONS
3.1. The Customer’s Order of Goods placed on the website of the Online Shop or confirmed via an Operator means that the Customer agrees to all terms and conditions of this Offer.
3.2. The Administration of the website of the Online Shop has the right to apply changes to the Offer without notifying the Customer.
3.3. The validity period of the Offer is unlimited, unless otherwise specified on the website of the Online Shop. The validity period of the Offer regarding specific, separate positions of Goods from the assortment list of the Goods presented on the Seller’s Website may be limited by the availability period of relevant positions in stock of the Seller or by the terms of this Offer.
3.4. The Seller provides the Customer with reliable information about the Goods and their general consumer characteristics, as well as with the information about the warranty period on the website of the Online Shop caviar.global, including the Information section.
3.5. The Agreement is considered concluded from the moment of acceptance – payment for the Goods.
3.6. By carrying out the acceptance in the manner specified by par. 3.5. of this Offer, the Customer confirms that they have read, agreed and fully and unconditionally accepted all terms and conditions of the Agreement in the way they are provided in the text of the Offer, including the annexes to the Offer, which are an integral part of it, the Goods’ pre-order and the conditions of the Order Form.
3.7. If the Parties decided that the Goods supplied upon this Agreement are the goods with individually determined characteristics created according to an individual order of the Customer, which cannot be reproduced on a mass scale for other persons, the Customer has no right to refuse of the Goods of proper quality from the moment of payment, as the Goods are made according to an individual order, have individually determined characteristics and may be used only by the Customer who purchases them, or by the person for whom they are purchased.
3.8. To make a preorder, a customer agree with the following points:
- a preliminary scetch is made on the currently existing model on the basis of which the product (the model) is created and the seller will be relieved of responsibility in case if the chisen design on a new model will look different.
- the possibility of making a product will be obvious only after output of a new model and its inspection by the seller's employees.
- the output of a new model in a civil circulation on the area of the U.A.E. can not take place because of the reasons not depending on both sides
- in case, if a new model does not output in a civil circulation on the area of the U.A.E., the prepayment, made by the customer, may be used at the customer's option- a full refund of the amount paid or the choice of another model, which is offered by the seller.
- the external model data, its name, technical characteristics, the amount of internal memory, delivery set may be changed by the manufacturer due to circumstances beyond the control of both sides.
3.9. The Agreement cannot be withdrawn.
3.10. The Agreement does not require to be signed and/or sealed by the Seller and the Customer and remains in full force and effect at that. All notifications (messages, documents, acts, bills etc.) sent according to this Agreement or in relation to it, will be considered as sent properly, if they are sent as scanned copies via email. The date of notification (message, documents, acts, bills etc.) receipt is the date of sending the corresponding letter.
3.11. All text information and graphical images located on caviar.global are the property of the Seller.
3.12. All Products are sold exclusively for personal use.
3.13. All informational materials presented on the Seller’s website have an advisory character and cannot transfer reliable information about certain features and characteristics of the Goods, such as: color, shape, equipment, name, memory size, device size and packaging. In case the Customer has questions regarding the features and characteristics of the Goods, before placing an Order, the Customer shall ask for a phone consultation at 007 (495) 150-20-75.
4. PRICE FOR GOODS
4.1. The prices for each item of Goods are given on the website of the Online Shop caviar.global. In case an individual order of Goods is placed, the final price may be announced by the Operator and transferred to the Customer in the Order Form for a confirmation via email.
4.2. The seller has the right to change the price for any item of Goods ex parte.
4.3. In case the price for the ordered Goods changes, the Seller undertakes to inform the Customer about the change in the price for Goods within 2 (two) days.
4.4. The change of the price for the Goods paid by the Customer is allowed only in case the volume or character of performed work on the order’s production (including an individual one) are changed; the contractual price is subject to change and is coordinated by the Parties separately.
4.5. The Seller specifies the cost for the delivery of Goods on the website of the Online Shop or provides it to the Customer when the order is placed by the Operator.
4.6. The obligations of the Customer to pay for the Goods are considered fulfilled from the moment when the funds reach the Seller.
4.7. The Customer pays the price according to the Agreement by sending funds to the Seller’s account or by giving cash to the Seller’s cash desk, via Internet acquiring or in other payment ways foreseen by the current legislation of the U.A.E.
4.8. The payment way is a prepayment for the Order in the amount of 100% (one hundred percent). The payment is made in foreign currency at the price for the Goods valid for the payment date.
4.9 If the payment is effected to the Seller's foreign currency account, an Application with the Buyer's personal data including, but not limited to: Name, address, telephone number, e-mail address shall be drafted.
4.10. Visa or Master Card debit and credit cards in AED will bе accepted for payment.
4.11. We will not trade with or provide any services to OFAC and sanctioned countries.
4.12. Customer using the website who are Minor /under the age of 18 shall not register as а User of the website and shall not transact оn or use the website.
4.13. Cardholder must retain а сору of transaction records and Merchant policies and rules.
4.14. User is responsible for maintaining the confidentiality of his account.
4.15. AII credit/debit cards' details and personally identifiable information will NOT bе stored, sold, shared, rented or leased to any third parties.
4.16. https://caviar.global/ will not pass any debit/credit card details to third parties.
4.17. https://caviar.global/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (www.comRanywebsite.com) cannot guarantee the security of any information that is disclosed online.
4.18. https://caviar.global/ is not responsible for the privacy policies of websites to which it links. 11 you provide any information to such third parties different rules regarding the collection and use of your personal information mау apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
4.19. The Website Policies and Terms & Conditions mаy bе changed or updated occasionally to meet the requirements and standards. Therefore, the Customers' are encouraged to frequently visit these sections to bе updated about the changes оn the website. Modifications will bе effective оn the day they are posted.
4.20. Refunds will bе done only through the Original Mode of Payment.
5. ORDER PLACEMENT
5.1. The order of Goods is made by the Customer via the Operator at 007 (495) 150-20-75 or via the service of the website of the Online Shop caviar.global.
5.2. After confirming the order of the selected Goods, the Customer provides the Operator with the necessary information according to the order specified in par. 5.3. of this Offer.
5.3. During the order placement, the Customer undertakes to provide the following information:
5.3.1. First name, last name, patronym of the Customer or the person specified by them (receiver), name of the legal entity and their representative;
5.3.2. Full bank details for issuing an Invoice (if necessary);
5.3.3. Address for the delivery of Goods (if the delivery is to the Customer’s address);
5.3.4. Email address;
5.3.5. Contact phone number.
5.4. If the Seller needs any additional information, they have the right to request it from the Customer. In case the necessary information is not provided by the Customer, the Seller does not bear responsibility for the Goods selected by the Customer.
5.5. The Seller fills in and sends to the Customer the Order Form with all order data including the Goods’ pre-sketch, and the Customer undertakes to get acquainted with it and provide the payment for the Goods. The Order completed by the Customer is a message of the Customer about their intention to purchase the Goods on these terms. The fact that the Order has been placed by the Customer, and that the message about the intention to purchase Goods has been sent by the Seller to the Customer’s email address with the Order Form.
5.6. Only after the Seller sends to the Customer the prepared Order Form, the pre-sketch of the Goods in case an individual order of Goods has been placed, the Customer can pay for the Order.
5.7. When placing an Order via an Operator, this Offer is sent to the Customer along with the Order Form. The Customer is obliged to confirm that they have read the conditions of the Offer and the Order Form by sending a confirmation in a reply. Without this confirmation, the payment for the Order is not possible.
5.8. For the Goods transferred, the Customer receives a receipt from the payment system, a sales receipt or a UTD (Universal Transfer document), a receipt from the payment system, a cash register receipt, an IDN (Integrated Delivery Note).
5.9. The Seller undertakes to start manufacturing the Goods (completing the Order) within one working day from the moment of the receipt of the payment amount provided for in par. 4.8. of this Offer and The Seller shall start manufacturing the Product (execute the Order) within one working day from the receipt of the prepayment amount provided for in clause 4.8. of this Offer and fulfill the Order within 30 (thirty) days, if this type of Product has already been introduced into the civil circulation of goods in U.A.E. If a Preorder is made or such a Custom order is placed, execution of the custom design for which requires additional time, the estimated production time shall be reported separately by the Operator.
5.10. When placing a Custom order, the Seller establishes the following rules for the preparation of Preliminary sketches:
- preparation of one preliminary sketch + 5 edits per one unit of the Product are provided by the Seller free of charge;
- preparation of two or more preliminary sketches is paid for by the Buyer at the rate of 10,000 (ten thousand) rubles for each preliminary sketch + 5 edits to the said sketch.
If the payment is made for the Product with a prepared preliminary sketch, the above deposit will be taken into account in full when paying for the Order. If the Buyer repeatedly rejects the options for the Preliminary Sketch of the Product, the specified deposit shall be deemed non-refundable.
5.11. The Buyer is responsible for the accuracy of the information and measurements necessary for the execution of the Order provided by the Buyer to the Seller.
5.12. The Seller reserves the right to refuse the manufacture of any Goods or design for the manufacture of Goods without explaining the reasons.
5.13. When placing an individual order for the installation of decorative elements on the device provided by the Buyer, the Buyer agrees that the technical elements of the device can be removed in order to further install the decorative elements. This procedure leads to deformation of the technical elements, making them ineligible for return to the Buyer. It is not possible to restore the device to its original appearance after the work has been carried out.
5.14. The Seller performs a test of the Goods' communication signal level with the help of a SIM-card, in case the Buyer is against such test, they are obliged to inform about it before any work on the Goods manufacturing begins. Otherwise, the Goods will be tested in the abovementioned way. If the Buyer informs about the prohibition of such test, they agree that such verification will not be carried out and the Seller does not guarantee the quality level of communication signal.
5.15. The Seller shall be entitled to purchase devices/Goods in any territory, from any supplier at its own discretion.
5.16. When placing a Pre-order, the Buyer agrees that the description and characteristics of the Goods after it goes on sale may differ from those declared by the Seller, including, but not limited to: color, shape, name, memory capacity, equipment, device size, packaging.